Sales Quality Analyst
Credico Marketing UK Ltd · London, England ·
Location: Chester Salary: £25,000 basic, plus £2000 annual bonus (paid quarterly) Hours: Monday to Friday - 37.5 hours per week
About Us
Money Expert is an independent financial comparison company based in Chester, and we're continuing to grow. We're looking for a proactive and detail-oriented Sales Quality Analyst to join our Contact Centre team, supporting our Sales department and reporting in to our Account Manager.
This is an exciting opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business.
What We Offer A Sales Quality Analyst : Competitive salary with quarterly bonus paid monthly Team outings, regular competitions and spot prizes Referral bonuses 28 days of holiday (including bank holidays) with an additional day accrued for every year of service Career progression opportunities Continuous support and training Company pension plan Wellness