Sales Support Coordinator
Mallaghan Engineering · Dungannon, Northern Ireland ·
Full job description Main Duties and Responsibilities Supporting the overall Sales, Product Development & Marketing functions. Prospect regions and inactive customers to create interest and opportunities for Mallaghan products.
Coordinate with Sales team when opportunities are identified and support handover. Assist in large scope product RFP & RFQ's. Support account management through regular customer contact, ensuring customer requirements and feedback are shared with relevant internal teams and timely, accurate updates are communicated back to customers.
Assist with organising customer factory visits (Hotels, lunches, airport transfers etc.) and partaking in associated meetings and events when required. Assist marketing team in organizing shows. Assist with Market Analysis projects & Customer Satisfaction Surveys.
Build effective working relationships with all other functions at the site and support daily operations. Assist with any other administration duties as required by your manager. Any other duties required by Leadership to suit business needs.
You will ensure that all works carried comply with the ISO 9001 Quality management procedures. Role Requirements Essential Experience in a customer facing/interacting role. Strong work ethic & ability to produce high quality work to a deadline.
Attention to detail & meticulous approach to processes & documentation. Excellent interpersonal skills. Ability to communicate and build effective relationships with customers and internal departments. Strong IT and Administration skills, including MS Outlook, Word, PowerPoint and Excel.
Excellent communication skills, both oral and written. Strong planning and problem solving skills. Ability to be both Pragmatic and Diligent with all general duties. Self-motivated with ability to use initiative. Ability to quickly learn and apply new product knowledge to support sales and customer enquiries.
Desirable Experience of working in a Sales/Aftersales team environment. Experience with customer account management. Ambition and potential to progress into a full-time sales role. Experience with IT platforms such as Salesforce & Sharepoint.
Knowledge of Mallaghan GSE equipment. Strong passion for engineering and innovation. Other Info Job Types: Permanent Schedule: Monday - Friday Work authorisation: United Kingdom To Apply Please forward your CV via the APPLY Now button below.