SC Cleared 1st Line Support

SC Cleared 1st Line Support We are looking for 1st Line Support engineer for a client based in Bracknell This role is ideal for someone with strong customer service skills, a good understanding of Windows operating systems, and basic networking knowledge.

You'll be part of a collaborative team supporting a prestigious global customer, acting as the first point of contact for technical support activities and helping drive issues through to resolution. Location & Working Pattern: Bracknell (BRA01) Full-time onsite 24x7 shift pattern: 4 days on, 4 days off, 4 nights on, 4 days off Key

Skills & Experience

Good working knowledge of Windows operating systems Basic networking knowledge Experience in a customer-facing environment Strong attention to detail and a right-first-time approach Excellent communication skills Understanding of ITIL processes would be advantageous Self-motivated with a proactive and process-driven mindset This is an excellent opportunity to join a fast-paced environment where you'll gain exposure to both network and infrastructure support while developing your technical skills further. ...

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