Senior Analyst

Senior Analyst Welwyn Garden City Three days in the office £60,000 - £70,000 + 20% Bonus In this role, you will be accountable for: Analytics & Business Performance Own and steer commercial performance reporting, ensuring senior stakeholders have clear, timely visibility of delivery against plan and the levers to improve outcomes.

Translate complex data into decision-grade insight—diagnosing root causes, framing the right questions, designing robust analytical approaches, and driving implementation with the business Set a high bar for data accuracy, governance and interpretation, converting outputs into a clear performance narrative with context, implications and recommended actions Influence with clarity and credibility—articulating opportunities, insights and proposals succinctly, tailoring your approach to different audiences and building alignment across stakeholders.

Lead the ongoing evolution of our insight and reporting suite, improving automation, relevance and usability so teams can act quickly on performance drivers and priorities. People & Delivery Management: Partner closely with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality analytical briefs—clarifying objectives, success measures and decision points Lead delivery through to impact—setting clear plans, managing dependencies and risks, and communicating progress, trade-offs and recommendations to maintain momentum and confidence Role-model best-in-class analytical practice, coaching peers and junior analysts, and raising standards across insight, storytelling and stakeholder management What you will bring: To succeed, you will be a commercially-minded problem solver with a track record of delivering insight that shapes decisions and drives measurable performance improvement Advanced analytical and numerical capability, with strong commercial judgement Proven ability to structure ambiguous problems, simplify complexity, and connect analysis to business context, trade-offs and outcomes.

Strong capability in Excel and PowerPoint, and experience with BI tooling (ideally Tableau/Adobe Analytics) to create clear, compelling, self-serve reporting that supports decision-making at pace Experience using SQL (or similar) to extract, shape and validate data from databases; Python/R and automation capability is an advantage.

Excellent written and verbal communication skills, with the ability to influence and build alignment across cross-functional stakeholders. A strong understanding of eCommerce/retail dynamics

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