Senior Customer Service Leader - Operations & Impact

Government Recruitment Service · Campbeltown, Scotland ·

Last confirmed by our partners on 29 Oct 2026.

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Government Recruitment Service is recruiting a Senior Customer Service Leader (Grade 7) to oversee performance and customer outcomes across Scotland and Northern England. The role requires shaping an inclusive, high‑performing culture and empowering teams to deliver compassionate services tailored to diverse customers.

You will lead through others, drive engagement, develop leadership capability, and optimise resource deployment to meet national priorities while pursuing continuous improvement

Apply on partner site Listing supplied by one of our partner job boards. Last confirmed: 1 week ago.

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