Senior HR Shared Services Administrator
Alexander Mae (HR) · Wotton-under-Edge, England ·
Senior HR Shared Services Administrator Location: Wotton-under-Edge, Gloucestershire (with occasional travel to other sites) Salary: £35,000–£38,000 + excellent benefits Hybrid working – 3 days per week in the office We are recruiting for a Senior HR Shared Services Administrator to join a well-established, internationally recognised engineering and technology business.
This is an exciting opportunity to join a collaborative HR team, take ownership of complex employee lifecycle activities and play a key role in delivering an efficient, high-quality HR service. Working as a senior member of the Shared Services team, you'll provide expert administrative support, guide employees and managers through HR processes, act as an escalation point for more complex queries and help drive continuous improvement across the function. The Role
Your responsibilities will include
Employee lifecycle management: Coordinating and managing starters, leavers, contractual changes, promotions, transfers and onboarding activities, ensuring all documentation is accurate and delivered on time. HR advice and query management: Acting as a key point of contact for employee and manager queries, providing guidance on HR policies, procedures and processes, and escalating more complex matters where appropriate.
HR systems and data: Maintaining accurate employee records, managing HR system updates and ensuring compliance with GDPR and internal procedures. Compliance and reporting: Coordinating right-to-work checks, probation monitoring, documentation audits and HR reporting, identifying trends and opportunities for improvement. Payroll and
benefits
Supporting payroll changes, benefits administration and annual benefits processes, working closely with relevant internal teams. Continuous improvement: Reviewing and improving HR processes, maintaining standard operating procedures and supporting HR projects and system enhancements.
Team support: Providing day-to-day guidance to colleagues, sharing knowledge, supporting training and helping the team maintain high service standards. About You You'll be an experienced HR administrator or coordinator who enjoys working in a fast-paced environment and takes pride in delivering an accurate, responsive and customer-focused service.
You'll ideally bring: Experience in a high-volume HR administration or HR Shared Services environment. A strong understanding of HR processes and employment legislation. Excellent organisational skills and meticulous attention to detail.
Confident communication skills, with the ability to build effective relations...