Senior Key Account Manager
Mindbox S.A. · London, England ·
Job Description Long-term partnerships don't happen because of a good pitch. They're built by people who take the time to understand a client's business from the inside and who know how to turn that understanding into real, sustainable growth.
At MINDBOX, that's exactly what we've been doing for over 18 years. We help organizations navigate technology complexity not by pushing solutions, but by understanding what each client actually needs to move forward. And we're looking for someone who thinks the same way.
We're hiring a Key Account Manager with proven experience in the banking and financial services sector. What this role is actually aboutYou'll own our most strategic client relationships. That means understanding your clients' challenges before they escalate, identifying where we can genuinely add value, and making sure every engagement reflects the quality they've come to expect from us.
This isn't account maintenance. It's strategic partnership built on trust, commercial clarity, and consistent follow-through. What you'll do Build and grow long-term relationships with key accounts in banking and financial servicesConduct structured account mapping to uncover real business needs and opportunitiesLead tenders, negotiations, and commercial discussions from first conversation to signed contractCollaborate closely with our Delivery, Legal, and Finance teams to make sure every proposal actually fits the clientRepresent MINDBOX at industry events and expand our network in the marketWhat you'll bring Proven experience in a KAM or Client Partner role ideally in IT consulting or professional servicesReal knowledge of the banking and financial services sectorA solid grasp of B2B sales processes and solution-based sellingThe ability to manage multiple high-value accounts without losing quality or oversightA strategic mindset that doesn't shy away from the day-to-dayIf you see client relationships as long-term investments and you have the track record to prove it we'd like to talk.