Senior Manager/Associate Director, Solution Architect (Telco), Engineering, Technology & Transformation

Overview

In this role you lead architecture for large-scale telco transformation programmes, translating business needs into robust, scalable solutions. You’ll shape technology roadmaps, govern multi-disciplinary delivery, and guide client workshops to explore options. You’ll work across multi-geography teams to deliver digital and cloud-enabled capabilities, while mentoring junior architects and contributing to the growth of the solution architecture practice. This is a chance to influence technology strategy for TMT clients and drive measurable transformation.

Pay / Benefits

• hybrid working policy
• return-to-work coaching and opportunities
• world-class development and learning opportunities
• inclusive and collaborative culture
• wellbeing focus
• clear path for career growth

Responsibilities

• Translate business requirements into solution architectures integrating OSS/BSS, network elements and customer experience platforms.
• Lead design and delivery of digital transformation programmes across legacy and new systems.
• Develop technology roadmaps and blueprints aligned with client strategy and best practices.
• Provide architectural governance and oversight across delivery teams.
• Facilitate technical workshops with clients on architecture patterns and integration strategies.
• Support business development through technical solutioning, bids, and client presentations.
• Mentor junior architects and contribute to the growth of the practice.
• Monitor market shifts and emerging technologies to shape internal capabilities and client strategies.

Key requirements

• Extensive experience designing telco solutions across OSS/BSS, network management, customer experience and digital channels.
• Hands-on expertise in cloud-native architectures, telco cloud and hybrid environments.
• Proven track record leading technical teams to deliver complex telco programmes (network modernisation, digital BSS/OSS transformation, cloud migration).
• Strong knowledge of OSS/BSS platforms (e.g., Amdocs, Netcracker, Ericsson, Nokia) and network management standards (TM Forum Open APIs, eTOM, SID).
• Experience in cloud readiness assessments and AI/ML-driven automation for telco operations.
• Ability to lead technical workshops with telco clients and engage with both technical and non-technical stakeholders.
• Commitment to mentoring and developing junior colleagues and fostering an inclusive team culture.
• Stakeholder management
• Effective communication
• Mentoring and coaching
• OSS/BSS platforms (Amdocs, Netcracker, Ericsson, Nokia)
• Network management and orchestration (TM Forum Open APIs, eTOM, SID)
• Service fulfilment, assurance, and provisioning

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