Senior Property Manager

Senior Property Manager Borehamwood, Hertfordshire | Full Time | £30,000–£55,000 per annum DOE An exciting opportunity to join an established independent property management business. Our client is an established independent property management business based in Borehamwood, specialising in residential block and estate management.

They are looking to recruit an experienced and proactive Senior Property Manager to join their dedicated Property Management team. This is an excellent opportunity for an experienced property management professional who enjoys taking ownership of their portfolio, building strong client relationships and ensuring residential developments are managed to the highest possible standards.

The successful candidate will be responsible for the day-to-day management of a portfolio of residential developments, ensuring all contractual obligations, financial responsibilities, maintenance requirements and regulatory compliance standards are met.

You'll be joining an established team, working collaboratively with colleagues and benefiting from the support of other specialist departments within the business. The Role Reporting to the Divisional Head / Directors, you will be responsible for coordinating and managing all aspects of your allocated portfolio, ensuring properties are maintained effectively and clients and leaseholders receive a professional and responsive service.

Key Responsibilities Property & Portfolio Management • Take responsibility for the day-to-day management of a portfolio of residential • developments. • Ensure properties are maintained and managed in accordance with contractual • management agreements. • Carry out regular site inspections to monitor the quality of services provided and • identify maintenance and repair requirements. • Identify building defects and ensure appropriate remedial works are arranged. • Monitor contractors and service providers to ensure work is completed to the required • standards.

Financial & Insurance Management • Prepare annual service charge budgets. • Monitor expenditure and ensure budgets are managed effectively. • Handle insurance claims, liaising with insurers, brokers and relevant stakeholders. • Deal with financial and service charge-related enquiries where required. • Health & Safety & Compliance • Ensure appropriate Health & Safety procedures and compliance requirements are • followed. • Maintain awareness of relevant building safety legislation and regulatory • requirements. • Experience with Building Safety Regulator (BSR) requirements and associated • compliance matters. • Identify potential risks during site inspections and ensure appropriate action is taken.

Client & Leaseholder Relationships • Develop and maintain strong, positive relationships with clients, leaseholders and • other stakeholders. • Respond to enquiries efficiently and professionally, resolving issues wherever • possible. • Provide regular updates and communicate effectively with clients. • Attend client meetings, contractor meetings and other external appointments as • required. • Work closely with colleagues and other departments to ensure a consistent and highquality service.

About You We're looking for someone who is confident managing residential property portfolios, takes pride in delivering excellent customer service and has the technical knowledge to deal with the varied demands of block management.

You will ideally demonstrate: • Previous experience in residential block or property management. • The ability to manage your workload independently and prioritise competing • demands. • Strong organisational and problem-solving skills. • Excellent communication and interpersonal skills. • A proactive approach to client care and relationship management. • The confidence to liaise with contractors, leaseholders, clients and external • professionals. • A good understanding of property management legislation, procedures and best • practice. • Qualifications & Technical Skills

Essential

• MTPI qualification.
• Strong knowledge of residential property management principles and procedures.
• Experience with Health & Safety compliance.
• Experience and understanding of Building Safety Regulator (BSR) requirements.
• Working knowledge of property management software and systems.
• Good working knowledge of Microsoft Excel and Word.
• Excellent written and verbal communication skills.

Desirable

• IRPM or additional TPI qualifications.
• Experience managing a varied residential block management portfolio. Salary & Benefits
• In return, our client offers:
• Competitive salary of £30,000–£55,000 per annum, dependent on experience.
• 20 days' annual leave plus bank holidays.
• Salary sacrifice car scheme.
• An additional month's sabbatical after 10 years' service.
• Quarterly team-building activities and social events.

The opportunity to join an established independent property management business. The Opportunity This is an excellent opportunity for an experienced Property Manager or Senior Block Manager who is looking for a new challenge within an established independent business.

Our client is looking for someone who is enthusiastic, professional and committed to delivering high standards of property management and customer service. If you have the relevant experience, qualifications and are looking for your next career move, we'd love to hear from you .

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