Senior Solutions Architect - Selling Experience

Overview In this Senior Solutions Architect role, you will shape product strategy and technology roadmaps within Softcats Strategy & Architecture capability. You will ensure business ambition aligns with architectural direction, collaborating with Product Managers and Engineering leads to deliver sustainable solutions.

You'll influence decision-making, manage stakeholders, and address technical debt and change. This role supports Softcats growth through customer experience and digital initiatives during a technology-driven transformation.

Join a collaborative culture and help define the next chapter of the company's technology journey. Pay / Benefits Hybrid working Flexible hours Disability and neurodiversity adjustments available Supportive team culture Responsibilities Develop portfolio roadmaps and strategic direction for the product portfolio Provide architecture leadership and technical guidance across the portfolio Shape solution design and manage technical debt visibility Support change shaping and prioritization discussions Shape customer and sales platform roadmaps and align with product planning Contribute to product planning, roadmap development, and prioritization discussions Partner with business and technical stakeholders to ensure alignment of delivery with strategy Support customer experience and digital engagement initiatives Key requirements Significant Solution, Domain, Product or Enterprise Architecture experience Experience shaping technology roadmaps and strategic change Strong stakeholder management and influencing skills Effective communication with both technical and business audiences Commercial awareness and outcome-focused decision making Highly pragmatic approach to balancing governance and delivery Experience working with CRM and customer platforms Stakeholder management Influencing and negotiation Clear communication Solution/Enterprise architecture experience CRM and customer platforms Roadmap development and change shaping

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