Senior UX Designer

Greetings from Response Informatics!! We are currently hiring a Senior UX Designer fo r an exciting client engagement. Role: Senior UX Designer Location: London UK (Hybrid 2-3 days) Positions: Contract (Inside IR35) Job Description: The Librarian Portal helps librarians manage their Client content and services.

It supports areas such as usage reporting, access management, content discovery and e-commerce. You'll work on both existing services and new capabilities, with a particular focus on making complex products and processes easier for librarians to understand and use.

You'll work closely with the Product Manager, Engineers, Data colleagues and stakeholders across the business. You'll combine hands-on product design with user research, problem solving and strategic input. About the assignment This is an opportunity to: Take substantial ownership of UX in an established product team.

Work on complex services that combine customer needs, business models and internal processes. Design new customer-facing experiences as well as improve existing ones. Use research and product data to identify problems and shape priorities.

Work closely with Product and Engineering from discovery through to delivery. Have a visible impact within a relatively short six-month assignment. What you'll be working on During the six-month period, you'll work across several areas, including: Creating our e-commerce experience for Access & Select, our evidence-based acquisition model for eBooks.

This includes making a relatively complex business model easy for librarians to understand, supporting institutions signing up for the first time, and designing the experience for renewals. Building a continuous librarian research panel.

You'll establish a sustainable approach for recruiting librarians for research and usability testing, with the goal of increasing our panel by at least 100 librarians during the six-month assignment. Solving current customer and operational problems.

You'll identify, investigate and help fix specific problems experienced by librarians and internal teams, with the aim of increasing customer satisfaction and reducing unnecessary effort and cost. Helping shape our future plans.

You'll bring research, data, design thinking and improvement ideas into planning for Q1 and Q2, as well as contributing to our three-year plan due in late spring. Working on other Librarian Portal initiatives as priorities and customer needs evolve. A...

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