Service / Admin Coordinator – Security Systems

A North London–based security systems installer is seeking a Service / Admin Coordinator to act as the main point of contact for clients while coordinating engineers and service delivery. The role involves scheduling installations, maintenance visits, and fault calls for systems including CCTV, Access Control, Door Entry, and Intruder Alarms, ensuring work is completed efficiently and to a high standard. Key ResponsibilitiesExperience working in the Security industry is ESSENTIAL

• Manage client enquiries and service requests
• Schedule engineers for installations, maintenance, and call-outs
• Ensure engineers have accurate job and site details
• Track job progress and confirm completion
• Maintain client communication and service recordsSkills & Experience
• Strong organisation and communication skills
• Ability to manage multiple tasks and priorities
• Experience in customer service, coordination, or scheduling
• Experience working with engineers or technical teams preferred
• Knowledge of security systems is a MUSTOn offer is a negotiable basic dep on experience working for a great company.

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