Service Delivery Coordinator

Service Delivery Coordinator £26,000 per annum Corby - Office based Full Time, Permanent 37.5 hours per week - Monday to Friday Are you organised, great with customers and good at keeping lots of moving parts on track? We're looking for a Service Delivery Coordinator to join our team in Corby.

You'll be at the heart of our day-to-day service, coordinating customer requests, arranging bookings with suppliers and making sure everything runs smoothly from start to finish. This is a busy and varied role that would suit someone with experience in customer service, administration, scheduling or service coordination who enjoys solving problems, building relationships and keeping customers informed.

What you'll be doing As a Service Delivery Coordinator, you'll act as an important link between our customers, suppliers and internal teams.

Your responsibilities will include

Responding to customer calls and emails and providing friendly, professional support Managing customer service requests and bookings from initial enquiry through to completion Coordinating and confirming bookings with suppliers Keeping customers updated on the progress of their requests Preparing and distributing schedules Monitoring upcoming and active bookings and following up where needed Resolving customer queries, issues and complaints Maintaining accurate records of bookings, service reports and customer communications Working closely with customers, suppliers, Contract Managers and operational teams Supporting compliance, reporting and audit requirements What we're looking for You don't need to come from the waste management industry.

We're much more interested in finding someone who is organised, customer-focused and con...

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