Service Delivery Manager - Active SC Clearance required
Opus Recruitment Solutions Ltd · Newcastle upon Tyne, England ·
We're looking for a Service Delivery Manager to lead service delivery, manage stakeholder relationships, drive operational excellence, and identify opportunities to improve services through automation and AI.
What you'll be doing
Leading end-to-end service delivery across complex technology environments Managing client relationships, escalations, and commercial discussions Driving performance across multidisciplinary teams Identifying opportunities to grow accounts and improve service outcomes Applying AI and automation to enhance operational effectiveness Working within ITIL-aligned service management frameworks
What we're looking for
Proven Service Delivery Management experience Strong stakeholder engagement and leadership skills Experience managing large-scale IT services and teams Eligibility for UK Government Security Clearance
Nice to have
Advanced ITIL certifications ServiceNow, JIRA, or Azure DevOps experience Automation and continuous improvement experience NHS sector experience ...
Market data from EasyWorkClub, not from the employer
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