Service Manager - Colorectal Surgery, St Marks Hospital

Job summaryThe post holder will be responsible for the day to day operational management of the Colorectal surgery service, including subspecialties. Supporting both the consultants and specialist nursing teams. Main duties of the jobProviding operational leadership and support to all aspects of the colorectal service, including pathway development, service improvement and ensuring robust Data quality.

Have responsibility for ensuring services are delivered within exactly performance and quality metrics, identifying improvements and potential risks within areas of responsibility. The individual will lead on operational performance, ensuring delivery of KPI's including waiting time targets and activity levels.

Support with activity planning and development of capacity and demand modelling. Support divisional senior team in the delivery of cost improvement plans (CIP), have budgetary authority and responsibility for specified areas.

The role will support the General Manager and Clinical Director in service developments and lead on improvement plans. You should possess excellent communication and leadership skills and be able to demonstrate your ability to remain positive in challenging times.

About usLondon North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UKSt Mark's Hospital: an internationally renowned specialist centre for bowel diseaseEaling Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House HospiceCentral Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public."We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group.

As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR)."DetailsDate posted26 August 2026Pay schemeAgenda for changeBandBand 7Salary 55,524 to 62,652 a year pa Inclusive of High Cost Area Supplement ContractPermanentWorking pattern Full-time Reference number337-NP-9895LCJob locationsSt Marks HospitalLondonNW10 7NSUnited KingdomJob descriptionJob responsibilitiesPlease see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.

Job description Job responsibilitiesPlease see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role. Person Specification Experience EssentialEducated to degree level or equivalent knowledge, skills and management experienceDesirablePrevious operational management experience within the acute sector or similarly complex organisation Knowledge EssentialExperience with targets, finance and HR processes Person Specification Experience EssentialEducated to degree level or equivalent knowledge, skills and management experienceDesirablePrevious operational management experience within the acute sector or similarly complex organisation Knowledge EssentialExperience with targets, finance and HR processesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameLondon North West University Healthcare NHS TrustAddressSt Marks HospitalLondonNW10 7NSUnited KingdomEmployer's websiteEmployer detailsEmployer nameLondon North West University Healthcare NHS TrustAddressSt Marks HospitalLondonNW10 7NSUnited KingdomEmployer's website

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