Service Reliability Engineer - London
Fitch Group · London, England ·
This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Fitch Group is currently seeking a Service Reliability Engineer to embed with Fitch Ratings global development squads.
The role is based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics.
With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology establish adoption guardrails. Define and enforce cloud guardrails and security controls (SCPs/IAM boundaries, OPA policies, tagging, centralized logging with AWS Config/CloudTrail/Security Hub) in partnership with Security and Risk.
Influence cross‑functional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI serve as an escalation point and participate in the L3 on‑call rotation. You May be a Good Fit if: You have deep, hands-on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure, with a strong track record operating Docker and Kubernetes in production environments.
You’re highly proficient in administering both Linux and Windows, and have practical, enterprise-level experience supporting IIS/.NET applications as well as Java Spring Boot services. You have built and maintained CI/CD pipelines (primarily GitHub Actions; Bamboo experience a plus) with DevSecOps principles baked in—integrating security scans, policy-as-code, and compliance gates—and script confidently in Python, PowerShell, or Bash.
You have experience with cloud security best practices (IAM, secrets management, container/image scanning) and understand core infrastructure fundamentals (networking, storage, DNS) and APM/telemetry tooling. What Would Make You Stand Out: Practical experience with agentic AI for operations—incident triage, runbooks, and change management—with clear guardrails, auditability, and human-in-the-loop controls.
Supporting AI/ML workloads at scale: SageMaker endpoints, GPU node groups, autoscaling, and Kubernetes-based model serving. Policy-as-code (OPA) and compliance implementation across CIS, NIST, ISO 27001, with automated remediation integrated via CSPM tools (e.g., Wiz).
Applying AI in CI/CD, observability, and incident response using AWS Bedrock/SageMaker and Model Context Protocol (MCP). Hands-on Agile delivery experience, actively participating in stand-ups and sprint ceremonies. Why Choose Fitch: Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location A Culture of Learning