ServiceNow Architect
Syntax Consultancy · London, England ·
Job Description ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with SOMT (Sales Order Management for Telecommunications) experience. 6 Month Contract in London (Hybrid).
Hybrid Working - 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £600/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client.
Start in November/December 2026. Strong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions.
Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules. Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring. Architecture & Solution Design: defining end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy.
Implementation & Delivery: leading implementation of SOMT solutions across large enterprise landscapes, monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch), CMDB data sources. Technical Leadership: acting as Technical Authority for SOMT solutions and best practices, mentor developers, administrators + consultants on SOMT architecture and standards AIOps & Observability: design + implement AIOps-driven event correlation and noise reduction.
Governance & Optimization: define SOMT governance, standards, and architectural guardrails. Technical Environment: ServiceNow, ITSM, SOMT, CMDB architecture, data modelling, ServiceNow Scripting (JavaScript, Glide APIs), Network, server, storage, cloud, HLDs, LLDs + architecture diagrams.
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