Shift Manager
Evri · Barnsley, England ·
Fulfilment Twilight Shift Manager Location: Barnsley Contract Type: Permanent – 45 hours per week Shift Pattern: Twilight, 5 days from 7, including weekend working Salary: £36,000 – £40,000 Join the UK's Premier Parcel Delivery Company At Evri, we're committed to delivering outstanding service to our customers while creating an environment where our people can thrive.
We are looking for an experienced and driven Fulfilment Twilight Shift Manager to take responsibility for the overall operation during the twilight shift at our Barnsley site. You will lead multiple operational teams, ensuring productivity, service, safety, quality and cost targets are consistently achieved.
This is a hands-on leadership role where you will work closely with operational managers and team leaders to drive performance, develop your people and ensure the smooth running of the operation. What You Will Be Doing Take ownership of all operational areas during the twilight shift, ensuring daily plans and service targets are achieved.
Lead, coach and develop operational managers, team leaders and frontline colleagues, building a culture of accountability and high performance. Monitor productivity, volumes and KPIs, identifying issues and implementing corrective actions to keep the operation on track.
Manage labour planning, resource allocation, overtime and agency usage to ensure resources are aligned with operational demand and budgets. Drive continuous improvement initiatives to increase efficiency, improve throughput and reduce operational costs.
Ensure compliance with all health and safety policies, risk assessments and safe working practices, investigating incidents and implementing preventative measures where required. Maintain high standards of operational quality, processing accuracy and service delivery, ensuring deadlines and network commitments are met.
Lead shift briefings, performance reviews and handovers, maintaining clear communication across departments and shifts. Manage performance, employee relations and colleague development, supporting engagement, wellbeing and succession planning.
Work collaboratively with wider site leadership and support functions to resolve operational chall...