Site Support IT Engineer

Our client is a global IT services company. Job Description: Site based engineer on a secure site at Warton, with possible support provided at other site within the vicinity – Salmesbury and Preston as examples. Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom.

Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. Main

responsibilities

Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. Answers customer questions and resolves issues. Refer other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.

Acts as a liaison with customers on administrative and technical matters for assigned projects. Performs analyses and prepare reports on system problem trends and issues. Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modelling.

Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc. to compile information for the overall solution design. Assists in the design of basic technical programs for projects or enhancements to existing programs.

Detailed Job Description: This is a full-time permanent position working 37.5-hours per week, Monday - Friday between the hours of 07:00 - 19:00. Working as part of the On Site Support team you will gain access to a large library of training courses and accreditations to help further your skills and development.

We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday to name a few. Due to the nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance.

For this reason we are only able to progress with applications from British nationals. This role is primarily site based at Warton , but will ...

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