Solution Designer
Hackajob · Newcastle upon Tyne, England ·
Our client is an accounting and business software company. We're redefining how solution design works in an AI-first world. We're building a new Solution Design capability within Domain Services, creating a profession that combines the strongest elements of business analysis, solution design and detailed product ownership.
As a Solution Designer, you'll play a central role in shaping how ideas become scalable, reliable solutions that power products used by businesses around the world. Working at the intersection of Product, Engineering and Architecture, you'll take agreed product outcomes and transform them into clear, coherent, traceable solutions that teams can build with confidence.
You'll lead discovery, model complex business and technical processes, maintain living specifications and ensure solutions remain aligned from concept through to delivery. This is an exciting opportunity to join a growing team at an early stage, helping define new ways of working, influence best practice and shape the future of solution design at our client. *** Please note that this role is hybrid and will require you to work 3 days a week from our Newcastle office. *** What You'll Be Doing Lead detailed discovery activities to build a deep understanding of customer needs, business processes, constraints, dependencies and outcomes.
Translate product intent into clear, end-to-end logical solutions covering journeys, workflows, services, business rules, integrations, APIs, data flows and operational considerations. Facilitate collaboration across Product Management, Engineering, Architecture, Compliance, Support and other specialist teams.
Create and maintain detailed, versioned specifications, acceptance criteria and decision records that provide a trusted source of truth throughout delivery. Identify risks, assumptions, dependencies and impacts early, helping teams make informed decisions.
Ensure accessibility, operational readiness, support requirements, audit needs and failure scenarios are considered from the outset. Work closely with engineering teams throughout development, evolving specifications as new learning emerges.
Use AI-powered tools to accelerate discovery, analysis, modelling and documentation while maintaining accountability for accuracy, quality and...