Solution Engineer, Defence Services, UK

Overview

In this role you will be the customer-facing engineer delivering tactical communications and C2 software in defence environments. You’ll work across disciplines to deploy, integrate and test solutions that support battlefield decision-making, collaborating with a cross-functional team. The role combines hands-on delivery with continuous improvement for Defence customers in the UK and overseas. You’ll thrive on solving mission-critical challenges and contributing to international, impactful projects.

Pay / Benefits

• hybrid working policy
• domestic and international travel (~50%)
• opportunity to work on defence-critical projects

Responsibilities

• Provide remote and on-site support to customers, including during military exercises
• Manage software installation, configuration and support in C4I environments for tests, training, and operations
• Set up and test integrations between C4I products and coalition systems, sensors, effectors and communication systems
• Design, implement and support technical solutions
• Coordinate effectively with stakeholders to ensure alignment
• Deliver technical training to customers, administrators and users
• Provide level 1–2 support for C4I software, installation, integration, and end-users
• Keep up to date with product roadmaps to maximise customer value
• Ensure projects are delivered within scope and on time

Key requirements

• Bachelor or Master in a mathematical, computer-related, or related discipline
• Experience delivering software solutions in customer environments (≥2 years)
• Windows, Linux, Android OS, Active Directory, DBMS, XMPP
• Java, C#, JavaScript
• Deploying software in cloud and on-premises environments
• Containerised workloads (Docker, Kubernetes, Rancher)
• Knowledge of military command information systems, tactical radio devices and radio networks (desirable), ITIL (desirable)
• Knowledge of network management and fault-finding/debugging
• Right to work in the UK and ability to meet UK Security Check requirements
• customer-focused
• collaborative
• solutions-oriented
• Windows
• Linux
• Android-based operating systems

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