Solutions Consultant

We are working with an established and growing technology business specialising in software solutions for the transport, logistics and distribution sectors. They are looking to recruit an experienced Solutions Consultant with strong Transport Management System (TMS) experience to support their continued growth.

This is an excellent opportunity for someone who combines practical transport and logistics knowledge with strong technical and customer-facing skills. Working closely with the Sales team, you will engage with prospective and existing customers to understand their operational challenges, identify business requirements and translate these into effective software solutions.

You will lead discovery sessions, deliver tailored product demonstrations and showcase how technology can improve operational efficiency, service delivery and commercial performance. Key Responsibilities Support the Sales team with new business, cross-selling and customer retention opportunities.

Lead customer discovery sessions and workshops to understand transport operations, processes and business requirements. Demonstrate strong knowledge of TMS functionality and its benefits within transport and logistics environments.

Translate customer requirements into practical, commercially viable software solutions. Deliver tailored product demonstrations and presentations to operational teams and senior stakeholders. Identify solution gaps, integration requirements, risks and dependencies.

Support solution design, proposals and scope definition. Work closely with Sales, Product, Implementation and Support teams to ensure proposed solutions are deliverable. Ensure customer requirements and agreed solutions are accurately documented and handed over to implementation teams.

Maintain up-to-date product knowledge and provide customer and market insight to support product development. Essential Skills & Experience Proven experience working with Transport Management Systems (TMS). Strong understanding of UK transport, haulage, distribution or logistics operations.

Experience in a Solutions Consultant, Pre-Sales Consultant, TMS Consultant, Implementation Consultant or similar role. Ability to understand operational requirements and translate these into effective software solutions.

Experience conducting customer discovery sessions and requirements-gathering workshops. Confident delivering software demonstrations and presentations to stakeholders at all levels. Strong communication, commercial awareness and stakeholder management skills. A consultative, customer-focused and solution-oriented approach.

Desirable

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