Sr AI Solutions Program Manager

Overview

In this role you will act as a strategic product partner to editorial-experts and tech teams to propel customer-facing AI innovations. You’ll own ROI and utilisation metrics to quantify editorial value in AI product development and translate feedback into actionable product decisions. You will establish scalable editorial-to-product workflows and embed product discipline into editorial contributions. You will coach editorial SMEs in product thinking and report progress to senior leadership, shaping growth in a fast-moving, cross-functional environment.

Pay / Benefits

• hybrid work model
• flexible work hours
• mental health days
• Headspace app access
• retirement savings
• tuition reimbursement

Responsibilities

• Identify and shape opportunities for editorial subject matter expertise to support AI innovation across the product lifecycle
• Own cross-functional reporting and ROI/utilisation metrics to demonstrate impact of editorial input
• Translate data, customer feedback, and audience insight into product decisions and prioritisation
• Build scalable editorial-to-product handoff processes with roadmaps, backlogs, and sprint rhythms
• Coach editorial SMEs in product thinking without formal management responsibility
• Deliver regular updates to senior leadership and bring external product best practices into a professional services / legal-tech context

Key requirements

• Bachelor degree or equivalent in a related field and 8+ years of product management experience
• Experience managing strategic platform or technology partnerships and complex external relationships
• Strong grounding in AI/ML product concepts with ability to ramp quickly in domain-specific applications
• Fluent in product analytics and using data to define and track success metrics (ROI, utilisation)
• Working knowledge of agile/product delivery frameworks and tooling (roadmapping, backlog management, sprint planning)
• cross-functional collaboration
• strategic thinking
• communication and reporting
• product analytics
• ROI and utilisation metrics
• roadmapping

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