Supplier Performance Implementation Manager

Overview

In this role you will lead the rollout of supplier performance KPIs across SP Transmissions’ portfolios, translating KPI designs into sustainable operating models. You’ll govern data, reporting, and governance to ensure reliable insights and timely adoption. You will work with commercial, operational, procurement and supplier stakeholders to embed robust KPI governance and handover to business as usual. The role offers impact across multiple portfolios and a chance to shape supplier performance across a major energy network.

Responsibilities

• Plan and deliver KPI rollout and formal adoption across Strategic and Core portfolios
• Design operating model for Equipment and Material Framework KPIs
• Finalize KPI definitions and KPI workbook
• Finalize NPS survey and engage Framework partners
• Plan and implement soft launch of Equipment and Material Framework KPIs
• Design data model and develop reporting dashboards
• Develop training, handover materials and provide hypercare
• Establish governance, data quality and actionable insights across stakeholder groups

Key requirements

• Experience implementing supplier performance KPI frameworks across multiple contracts or portfolios
• Strong implementation planning including dependency, risk and readiness management
• Ability to translate KPI requirements into operational processes, data models and reporting solutions
• Advanced Excel and Power BI or equivalent
• Strong stakeholder engagement with suppliers and business-facing delivery
• Experience developing training, handover and transition materials
• Ability to work independently and manage competing priorities within timescales
• Strong communication
• Stakeholder management
• Collaboration
• Power BI
• Excel
• Data modelling

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