Supported Housing Worker (Permanent)
Alongside · Trowbridge, England ·
Last confirmed by our partners on 15 Oct 2026.
Job Role: Supported Housing Worker
Contract type: Permanent
Participate in an out-of-hours on-call rota.
Participation on the first-responder system (emergency cover) at our homeless hostel.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Join our dedicated team in Trowbridge as a Supported Housing Worker , providing warm, person‑centred support and hands‑on housing management for people with recent experiences of homelessness (including those with offending backgrounds) living in designated properties. You’ll guide clients to sustainable move‑on within agreed timescales by building trust, co‑creating clear support plans, and boosting confidence through practical tenancy skills, benefits and budgeting support, and encouragement.
Create and deliver personalised support plans and risk assessments to help clients thrive.
Champion safeguarding by following polices and procedures to keep everyone safe.
Empower clients be offering advice, information, and support to connect with the right services.
Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
Experience working with people who may have complex needs and/or challenging behaviours.
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at our charity shops
- A generous and competitive pension scheme
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks
All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. All information will be dealt with according to our Data Protection Policy.