Team Lead
Future Projects · Norwich, England ·
Team Lead – WorkWell Norfolk Location: Multiple localities across Norfolk – Norwich, North Norfolk, Breckland, Great Yarmouth, South Norfolk & Broadland, and King's Lynn & West Norfolk Hours: Full and part time options depending on the employing organisation Contract: Fixed term, permanent and other contract types depending on the employing organisation Salary: circa £33,000 pa (pro rata for part time).
Depending on the employing organisation, local T&Cs may differ Leave: Set by the employing organisation Application Deadline: Wednesday 4th November 2026 Reports to: Employing organisation's nominated manager About the Role WorkWell Norfolk is a new countywide service launching in November 2026, helping people with health conditions stay in work, return after sickness absence or move towards suitable employment.
It is delivered by a partnership of local organisations led by Future Projects. As a Team Lead, you will lead WorkWell delivery in your locality, supporting and supervising Health and Work Coaches to deliver a safe, high-quality service while keeping a smaller caseload of your own.
This is a non-clinical role. Key Responsibilities Lead, support and supervise Health and Work Coaches, promoting consistent, person-centred practice. Oversee referral allocation, caseloads and capacity across the team. Maintain a smaller caseload of around 8–12 participants (full time).
Monitor case quality and outcomes, and use WorkWell data to prepare accurate locality reports. Act as first point of support for safeguarding and participant risk, escalating through agreed pathways. Build local relationships with GP practices, social prescribing, VCFSE organisations, Jobcentre Plus and employers.
About You Experience supporting people one-to-one in a coaching, advice or support role. Experience leading or supervising staff, and managing caseloads, priorities and risk. Organised, fair and calm under pressure, with sound judgement.
Confident using data to understand performance and write clear reports. Working knowledge of safeguarding, confidentiality and inclusive practice. No formal qua...