Team Lead IT Account Manager

Team Lead IT Account Manager - Windsor (On-Site) - MSP - £40k-£50k

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Do you thrive leading commercial teams and want to join a long-established MSP with over 30 years of success and a huge roadmap for growth?
This Windsor-based Managed Services Provider is looking for a Team Lead IT Account Manager to take charge of their Account Management team. You'll lead 4 Account Managers while also carrying your own sales targets, with a strong focus on winning net new business rather than renewals. This role is fully office-based.
What you'll be doing:
Step into a key leadership role, taking responsibility for team performance, pipeline and new business growth.
Leading, mentoring, and developing a team of 4 Account Managers.
Winning net new business, selling managed IT services, cloud, cybersecurity, Microsoft solutions, connectivity, hardware and projects.
Cross-selling and upselling the full service range across the existing customer base.
Owning the sales pipeline, forecasting, targets and CRM reporting.
Setting clear objectives and running 1-1s, coaching and performance reviews.
Supporting the team with larger proposals, negotiations and senior stakeholder relationships.
Working with technical teams to turn customer requirements into the right solutions.
Keeping a healthy balance between new business and customer relationships, with renewals managed proactively by the team.
What you'll need:
An IT background, ideally within an MSP, with a proven track record in B2B IT sales or account management.
Experience leading, managing or mentoring account managers or sales professionals.
A sales-focused mindset, comfortable building from scratch and excited by ownership.
Experience managing a pipeline and forecasting accurately.
Strong commercial awareness around revenue, margin and pricing.
Excellent negotiation and communication skills, confident with senior stakeholders.
Confident working with both technical and non-technical colleagues.
Full UK Drivers licence & access to a vehicle
Nice to have:
Understanding of recurring-revenue and subscription-based service models.
Experience across cloud, Microsoft, cybersecurity or telecoms solutions.
Experience building sales processes and CRM discipline.
What you'll get:
£40,000-£50,000 salary (DOE)
28 days annual leave including bank holidays
Company pension
Regular training & development
Clear progression opportunities within a stable, respected MSP
A supportive team environment with real autonomy and influence
This is a brilliant opportunity to build and lead a sales-driven account team within an established MSP's next chapter of growth.
Interested?
Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat.
Keywords: Team Lead Account Manager, IT Account Manager, Sales Team Leader, Account Management Team Lead, IT Sales, Business Development, MSP, Managed Service Provider, New Business, Cross-sell, Upsell, Cloud, Cybersecurity, Microsoft 365, Windsor, Berkshire, Slough, Maidenhead, Reading, Staines
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