Team Lead IT Account Manager

Job Description Team Lead IT Account Manager - Windsor (On-Site) - MSP - £40k-£50k Do you thrive leading commercial teams and want to join a long-established MSP with over 30 years of success and a huge roadmap for growth?

This Windsor-based Managed Services Provider is looking for a Team Lead IT Account Manager to take charge of their Account Management team. You'll lead 4 Account Managers while also carrying your own sales targets, with a strong focus on winning net new business rather than renewals. This role is fully office-based.

What you'll be doing

Step into a key leadership role, taking responsibility for team performance, pipeline and new business growth. Leading, mentoring, and developing a team of 4 Account Managers. Winning net new business, selling managed IT services, cloud, cybersecurity, Microsoft solutions, connectivity, hardware and projects.

Cross-selling and upselling the full service range across the existing customer base. Owning the sales pipeline, forecasting, targets and CRM reporting. Setting clear objectives and running 1-1s, coaching and performance reviews.

Supporting the team with larger proposals, negotiations and senior stakeholder relationships. Working with technical teams to turn customer requirements into the right solutions. Keeping a healthy balance between new business and customer relationships, with renewals managed proactively by the team.

What you'll need

An IT background, ideally within an MSP, with a proven track record in B2B IT sales or account management. Experience leading, managing or mentoring account managers or sales professionals. A sales-focused mindset, comfortable building from scratch and excited by ownership.

Experience managing a pipeline and forecasting accurately. Strong commercial awareness around revenue, margin and pricing. Excellent negotiation and communication skills, confident with senior stakeholders. Confident working with both technical and non-technical colleagues. Full UK Drivers licence & access to a vehicle

Nice to have

Understanding of recurring-revenue and subscription-based service models. Experience across cloud, Microsoft, cybersecurity or telecoms solutions. Experience building sales processes and CRM discipline. What you'll get: £40,000-£50,000 salary (DOE) 28 days annual leave including bank holidays Company pension Regular training & development Clear progression opportunities within a stable, respected MSP A supportive team environment with real autonomy and influence This is a brilliant opportunity to build and lead a sales-driven account team within an established MSP's next chapter of growth.

Interested? Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Team Lead Account Manager, IT Account Manager, Sales Team Leader, Account Management Team Lead, IT Sales, Business Development, MSP, Managed Service Provider, New Business, Cross-sell, Upsell, Cloud, Cybersecurity, Microsoft 365, Windsor, Berkshire, Slough, Maidenhead, Reading, Staines Circle Recruitment is acting as an Employment Agency in relation to this vacancy.

Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

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