Technical Coordinator
Reed Careers · High Wycombe, England ·
Technical Service Coordinator High Wycombe Permanent | Monday-Friday, 7am-3pm £35,000-£38,000 Are you an organised coordinator with strong scheduling and customer service experience? Our client is looking for a Technical Service Coordinator to support a busy field service operation, ensuring engineers, customers and internal teams are coordinated efficiently to deliver an excellent aftersales experience.
Key Responsibilities Schedule field engineers and manage appointments Act as the main point of contact for customers and technicians Coordinate follow-up works and resolve scheduling issues Maintain accurate service records and CRM updates Review engineer reports and track outstanding actions Monitor service performance and support administration activities About You Experience as a Service Coordinator , Scheduler , Planning Coordinator , Service Administrator or similar Strong organisation and problem-solving skills Excellent customer service and communication skills Able to manage multiple priorities in a fast-paced environment Confident using CRM systems and Microsoft Office Benefits Subsidised healthcare 24/7 Virtual GP Life assurance Enhanced family benefits Christmas shutdown Gym and retail discounts Cycle-to-Work scheme Training and career development opportunities Apply immediately! ...
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