Technical Sales Administrator

Recruit Select Limited · Ware, England ·

Last confirmed by our partners on 20 Oct 2026.

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Office based Monday to Friday 9am - 5pmYou will take ownership of the incoming customer communication, making sure that any existing or new customer queries or issues are processed and resolved in a timely matter exceeding the customer's expectations.

Your responsibilities will include:•Manage incoming calls and emails and signpost to relevant staffOwn the customer service in the business and log all feedback, issues and resolve complaintsProcess technical support issues and troubleshoot internally and with OEM support functions and softwareAssist testing and commissioning of the CRM to replace manual processesLogging and tracking and resolving complaints.

Customer-focused, with a genuine desire to deliver a great customer experienceHighly organised, reliable and able to manage your own workloadCurious and willing to learn new technical products, systems and processesA logical problem solver who enjoys getting to the root cause of an issueComfortable working with CRM systems, Microsoft Office and other digital tools

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