Technical Support Engineer – Graduate / Junior / PLC Automation
White Label Recruitment Careers · Leeds, England ·
Technical Support Engineer – Graduate / Junior / PLC Automation Location: Leeds, West Yorkshire Salary: £30,000–£35,000 + 18% Shift Allowance (£35,400–£41,300) + Overtime Job Type: Permanent, Full-Time The Opportunity White Label Recruitment is working with a well-established global engineering manufacturer with over 140 years of industry experience, looking to recruit a Technical Support Engineer to join its Leeds-based team.
This is an excellent opportunity for an Engineering Graduate, Junior Automation Engineer or Electrical Engineer with some knowledge of PLCs and control systems who is looking to develop their technical skills within a supportive engineering environment.
The company designs, manufactures and services specialist industrial equipment, with operations across the UK, Europe and Australia. Graduates are strongly encouraged to apply, and full training on the company's specialist equipment will be provided.
The Role Working within an experienced technical support team, you'll help customers and field service engineers diagnose and resolve technical issues relating to specialist industrial machinery. The position is predominantly office-based, with some hybrid working opportunities and occasional site visits.
Key responsibilities include
Providing technical support to customers and field engineers via telephone, email and remote access. Diagnosing and troubleshooting PLC, electrical and mechanical faults. Investigating control systems and identifying solutions to technical problems.
Using PLC software and system data to assist with fault finding. Reading and interpreting electrical drawings and technical documentation. Supporting field engineers with equipment breakdowns and technical queries. Investigating equipment performance and assisting with technical improvement projects.
Working closely with colleagues across engineering, service and other departments. Approximately 60–65% of technical issues are resolved remotely, providing excellent exposure to a wide variety of engineering problems. What We're Looking For We're interested in candidates with a qualification or experience in one of the following areas: Mechatronics Engineering Robotics Engineering Automation / Control Systems Engineering Electrical or Electronic Engineering Electrical Maintenance or Field Service Engineering The key requirement is a basic understanding of PLCs and control systems, which could have been gained through university projects, an apprenticeship or previous employment. Experience with Mitsubishi, Siemens, Allen-Br...