Technology Operations Analyst

HCLTech · Birmingham, England ·

30–50k £/yr
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Salary: £30,000 - 50,000 per year

Requirements:

  • We require 9+ years of experience in operations management.
  • We require technical skills in ITIL, governance, patch management, and risk management.
  • We prefer enterprise-scale operations experience.
  • We prefer stakeholder management experience.
  • We prefer an automation mindset.
  • We prefer strong analytical and problem-solving capabilities.

Responsibilities:

  • We will operate patch governance processes, KPI reporting, and audit remediation.
  • We will drive platform stability, security, and compliance objectives.
  • We will execute patching, upgrades, vulnerability remediation, and validation activities.
  • We will collaborate with engineering, operations, security, and business stakeholders.
  • We will support governance, reporting, audit readiness, and continuous improvement.
  • We will implement automation and operational best practices where applicable.

Technologies:

  • AI
  • Cloud
  • Support
  • ITIL
  • Security
  • Spark

More:

We are a $13+ billion global technology company with more than 224,000 people across 60 countries, delivering capabilities in digital, engineering, cloud, and AI through a broad portfolio of technology services and products. We are a globally recognized leader in the tech and IT industry, with a startup mindset and an idea-first culture that drives innovation and impact. This is a Technology Operations Analyst role based in Birmingham, UK, working in a hybrid mode with 3 days in the office. This is a fixed-term contract opportunity in our Operations Management area.

last updated 36 week of 2026

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