Tele-Sales & Order Administrator

Job Vacancy: Tele-Sales & Order Administrator Location: Luton, LU3 area Pay: £13.25 per hour Hours: Full-time, Monday to Friday, 9.00am – 5.00pm Lunch: 30 minutes unpaid We are recruiting on behalf of our client, based in the Luton (LU3) area , who is looking for a proactive, enthusiastic and reliable Tele-Sales & Order Administrator to join their team.

Are you organised, confident on the telephone and enjoy working in a busy, customer-focused environment? This is a varied role combining telesales, customer service, sales order processing, reception and general administration.

The successful candidate will play an important part in the day-to-day running of the business, ensuring customer orders are processed efficiently, queries are dealt with professionally and the sales and delivery teams receive the support they need.

Key ResponsibilitiesTele-Sales & Customer Service Contacting customers daily to obtain and process their orders. Taking sales orders accurately and efficiently. Assisting with stock control and advising customers on product availability.

Promoting special offers, promotions and stock clearance lines. Handling incoming customer and consumer enquiries. Answering and transferring incoming calls professionally. Dealing with sales representatives' orders and queries.

Reception & Front of House Welcoming visitors and ensuring they are correctly signed in and out. Acting as a key point of contact for incoming telephone calls. Carrying out BRCGS audit compliance document checks. Sales Order Processing & Administration Inputting and processing sales orders.

Supplying and managing sales orders using Intact software. Preparing drivers' paperwork, including delivery notes and invoices. Preparing drivers' paperwork for the following day's deliveries. Raising credit notes where required.

Completing daily filing and scanning of delivery notes. Reconciling daily drivers' paperwork for our six delivery vans. General Administrative Support Working closely with the Admin Manager, assisting with a variety of additional duties, including: Preparing and distributing customer mailshots.

Completing the monthly customer statement run. Organising weekly van drops. Collating fue...

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