Training Administrator

Training Administrator Peterborough, Yaxley | £26,000 | Monday to Thursday 8:30am - 5:00pm Friday early finish! Are you the person who keeps everything running smoothly? You know the type. The person who has a spreadsheet for the spreadsheet, somehow remembers everyone's deadlines, can find a missing certificate in seconds and stays calm when five people ask for something at the same time.

If that sounds like you, we want to hear from you. We're looking for an organised, proactive and customer-focused Training Administrator to join a busy training team in Yaxley. You'll play a key role in making sure training courses run smoothly from the initial booking right through to assessment, results and certification.

You don't need to have worked in training before. If you're an experienced administrator who enjoys working with people, keeping things organised and making sure nothing falls through the cracks, this could be a great opportunity for you.

What will you be doing? Quite a lot - but that's what makes the role interesting! Keeping courses organised Managing bookings, learner enrolments, joining instructions and course information. Being the go-to person Responding to learner and client enquiries by phone and email and making sure people get the information they need.

Looking after learners Registering learners with awarding bodies, collecting information and keeping records accurate and up to date. Making the arrangements Organising training rooms, travel and accommodation when required.

Getting assessments ready Preparing training and assessment materials, booking exams and supporting the assessment process. Getting people certified Processing attendance and results and tracking certificates and cards to make sure they reach the right people.

Keeping everything up to date Maintaining databases, records and filing systems so everyone knows exactly what's happening. Supporting trainers Making sure trainers have the equipment, materials and resources they need to deliver their courses.

Helping with the numbers Producing reports and management information and helping to interpret the data. And, because no two days are exactly the same, there will always be the occasional "can you just..." request thrown into the mix.

What are we looking for? We're not expecting you to know everything on day one. We're looking for someone who is: Organised - you like things in order and don't enjoy chasing paperwork that should already be there. Accurate - you spot the small details and understand that getting them right matters.

Great with people - you're confident dealing with learners, clients, trainers and colleagues. Proactive - you don't need someone standing over you telling you what needs doing. Calm under pressure - when several things need your attention at once, you know how ...

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