Waiter Waitress White City House, West London
Soho House & Co. · London, England ·
The Role At Soho House a Waiter plays an essential role in delivering refined attentive and personalised service to our members and guests. Working closely with the floor and kitchen teams you are responsible for ensuring a smooth dining experience while reflecting the Clubs standards of professionalism discretion and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting taking orders making recommendations and paying of the bill. Whats in it for you Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food Drink 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed Soho Home In conjunction with Soho Impact take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether youre seeking entry-level employment or a new opportunity to expand your profession we offer training to develop the technical and managerial skills necessary to enhance your career Key duties Warmly greet members introduce menus and ensure immediate engagement upon seating.
Take accurate food and drink orders accommodating any allergies or dietary needs. Deliver a seamless service by coordinating with kitchen and bar staff ensuring timely and correct order delivery. Provide knowledgeable recommendations on menu items including food and drink pairings.
Maintain exceptional table servicetop up water wine and beverages proactively throughout the members stay. Ensure a pristine environment including setting up and resetting tables and maintaining cleanliness at all times.
Handle member requests and special accommodations with flexibility to create memorable personalized experiences. Support seamless payment through card the Soho House App or House Pay. Uphold discretion and professionalism especially when serving VIPs and PWKs.
Contribute to team success attending briefings tastings and assisting colleagues where needed. What we are looking for... 23 years in a similar high-end dining environment. Thrive in fast-paced high-volume environments and maintain calm through quickly and effectively problem solving under pressure Must be hospitable approachable passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules including weekends and holidays as needed Ability to take direction work in a team environment and autonomously Employment Type : Full Time Experience: years Vacancy: 1