Warehouse First Line Manager
Loom Talent · Staines, England ·
Job title: Warehouse First Line Manager Location: Ashford, Surrey Salary: £35,000 - £37,000 per annum Working hours: Monday to Friday, 40 hour week (day shift) The Company Supporting a 3PL logistics provider, we are looking for an experienced Warehouse First Line Manager to take responsibility for the day-to-day performance of a busy warehouse operation.
This is a hands-on leadership role, overseeing warehouse activities from goods-in through to picking, despatch and delivery, while ensuring customer requirements, operational targets, quality standards and Health & Safety requirements are consistently achieved.
You will lead, motivate and develop a warehouse team, ensuring resources are effectively managed and operational KPIs are achieved. The role would suit an experienced warehouse supervisor or team leader looking to take the next step in their management career.
The role of a Warehouse First Line Manager Lead and supervise warehouse teams across goods-in, storage, picking, handling and despatch operations. Ensure customer orders and outbound deliveries are processed accurately and on time using relevant warehouse management systems.
Take ownership of day-to-day operational performance, ensuring agreed service, productivity, quality and cost targets are achieved. Lead daily shift briefings and ensure clear, effective communication across the team. Manage resources and workforce deployment to meet operational requirements, including seasonal and peak-period planning.
Monitor and report key operational KPIs including productivity, quality, stock accuracy, service levels and attendance. Ensure all Health & Safety procedures and legislative requirements are consistently followed. Identify and address potential quality, hygiene, damage and stock integrity issues.
Build, motivate and develop the warehouse team, supporting recruitment, performance management, absence management and ongoing development. Create a positive, inclusive and engaged working environment across the operation.
Investigate and support the resolution of operational performance issues, customer complaints and service-level concerns. Produce accurate daily and weekly operational reports for management and custom...