Warehouse Shift Manager

A leading retail business is looking to appoint an experienced Warehouse Shift Manager to lead a high-volume warehouse and distribution operation. This is a hands-on leadership role with responsibility for managing warehouse, fulfilment and despatch activities during your shift, ensuring service levels, productivity and safety standards are consistently achieved.

You'll lead a team of supervisors, team leaders and warehouse operatives, helping to create a high-performing culture focused on operational excellence and customer satisfaction. Working within a fast-paced retail environment, you'll play a key role in ensuring products are received, picked, packed and despatched efficiently to support stores and customers.

The Role Lead the warehouse operation during your shift, ensuring daily operational targets are achieved. Manage inbound, picking, replenishment, packing and outbound activities. Drive productivity, accuracy and service performance across the operation.

Monitor and report on key operational KPIs including OTIF, productivity, quality and inventory accuracy. Lead, coach and develop warehouse Team Leaders and Operatives. Ensure labour is effectively planned and deployed to meet operational demand.

Drive a culture of safety, compliance and operational discipline. Conduct shift handovers to ensure continuity across the operation. Investigate operational issues and implement corrective actions where required. Support continuous improvement projects focused on efficiency, cost reduction and customer service.

Work closely with Transport, Inventory, Planning and Customer Service teams to ensure smooth end-to-end operations. Maintain high standards of housekeeping, health & safety and stock integrity. About You Proven experience in a Shift Manager, Warehouse Manager, Logistics Manager, Operations Manager or Distribution Shift Manager role.

Experience working within a retail, e-commerce, FMCG or high-volume distribution environment. Strong people management skills with experience leading teams in excess of 30-100+ employees. Track record of delivering operational performance against KPIs.

Experience managing productivity, labour planning and performance improvement initiatives. Strong understanding of warehouse management systems and operational processes. Excellent communication and leadership skills. Able to make decisions quickly and effectively within a fast-moving operation.

Knowledge of Health & Safety and warehouse compliance requirements. What's on Offer? Stable 4 on 4 off 6-2, 2-10 shift pattern providing a strong work-life balance. Opportunity to join a successful and growing retail business. Leadership role with genuine...

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