Warranty Administrator

Warranty Administrator required in Treforest! Salary : Up to £30,000 per annum with a performance based bonus scheme. Hours : 40 hours per week Monday to Friday.

Benefits

Enhanced annual leave, stable workforce around you, bonus potential, no weekends and more. Our client, a franchise approved car dealership in Treforest, require an experienced Warranty Administrator to join their business.

Reporting to the Aftersales Manager and working as part of an aftersales team, your main duties will include: Preparing all warranty claims for submission to manufacturers for payment. Checking and clearing weekly statements and querying any overdue claims not paid or any discrepancies in payments.

Ensuring all documentation falls in line with manufacturers' guidelines. Preparing invoices and warranty claims accurately in accordance with manufacturers' and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.

Ensuring repair order documentation is fully and correctly completed. Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct. Maintaining high standards of control over displaced material returned to manufacturers.

Accurately reconciling warranty credits and correctly administering discrepancies. In order to be eligible you will ideally live in the Treforest region or within a reasonable commuting distance of Treforest. You will have ideally have previous experience in an administrative capacity with knowledge of the automotive industry and vehicle warranty administration.

Overall you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers

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