Call centre agent salary in the UK (2026)

What does a Call centre agent earn?

What employers advertise across the UK.

£26,000 per year, median

the midpoint of 223 advertised salaries from 74 employers, collected 26 Aug 2026 – 20 Oct 2026

about £2,200 a month

Low
£25,000
Median
£26,000
Average
£27,200
High
£30,000
Median Average
Low £25,000 High £30,000
The bar leaves out the highest and lowest tenth of advertised salaries; the darker section is the middle half.

Half of the adverts fall between £26,000 and £27,000. “Low” and “high” are the bottom and top tenth of what is advertised, not the single cheapest and dearest advert — one unusual posting should not decide either end.

How this figure was worked out

  • 223 advertised salaries, from 74 different employers.
  • Collected between 26 Aug 2026 and 20 Oct 2026.
  • Stated in the advert as a yearly figure (121), an hourly rate (94), a monthly figure (8). Hourly and monthly figures are converted to a year at 1,950 hours, so they can be compared with the ones stated annually.
  • Figures are rounded to the nearest hundred. Adverts offering part-time only are left out, because a part-time figure is not comparable with a full-time one.

These are advertised salaries, read from the text of employers’ own job adverts. They are not verified with the employer, they are not what anyone is necessarily paid, and they are not a pay survey.

Outbound Sales Advisor Radius Payment Solutions · Crewe · Outbound Sales Advisor GoFibre Broadband Limited · Edinburgh · from 50k £/yrFull-time Customer Service/Call Centre On line Chat Advisor Acorn by Synergie · Netherton · from 13 £/hrFull-time Call Centre Team Leader CCA Recruitment Group · Whitehouse Upper · from 34k £/yrFull-time Call Centre Team Leader CCA Recruitment Group Careers · Belfast · 30–35k £/yrFull-time Call Centre Sales Specialist Gallagher · Nottingham · Full-time Skills Centre Operative Adecco Careers · Kingston upon Thames · Full-time Skills Centre Operative Adecco · Kingston upon Thames · Full-time Call Centre Team Leader WILREC Ltd · Guildford · Full-time Outbound Sales Lead Randstad · Bethnal Green · Full-time Inbound Sales & Rentention Executive Anderson Wright Consulting · Stoke-on-Trent · from 26k £/yrFull-time Prep Centre Operative Briggs Equipment Ltd · London · Telemarketer / Lead Generation Executive Commercial · Northampton · 500–1,000 £/mo Outbound Sales Lead Randstad · London · Inbound Sales Advisor - Telematics Radius Payment Solutions · Coddington · Full-time Inbound Sales & Retentions Advisor Plusnet · Sheffield · Full-time Outbound Sales Advisor Radius Payment Solutions · Coddington · Full-time Inbound Sales & Retentions Advisor Plusnet · Leeds · Full-time Call Centre Team Leader WILREC Ltd · London · Full-time Call Centre Team Leader WILREC Ltd · Reigate · Full-time