Back Office Ricevimento - Stage

Learn to anticipate guest needs, handle guest enquires, and solve problems with the support of the teamSupport in maintaining a high level of product and service knowledge in order to explain and sell services and facilities to guestsSupport in assisting guests and escort them to locations within the hotel at their requestMaintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needsGet familiar in maintaining current Hotel information to be able to provide information to guestsAnswer phone calls in an efficient and professional mannerAccepts and delivers wake-up calls, messages and facsimiles in a timely mannerAssist colleague in running daily reports for departmentArmani Hotel Milano , situato nel Quadrilatero della Moda, è la seconda collaborazione tra Giorgio Armani S.p.a. ed Emaar Properties PJSC.

Ospitato in un edificio razionalista del 1937, incarna la filosofia "Stay with Armani" offrendo un'esperienza intima dove ogni dettaglio delle 95 camere e suite, disegnate dal suo autore, riflette eleganza, comfort e raffinatezza.

Sotto la supervisione del team Lifestyle, gli ospiti ricevono un'ospitalità su misura. Al settimo piano del palazzo, con vista maestosa sulla città, l'hotel ospita l'Armani/Ristorante con cucina italiana dalle sapienti rivisitazioni in chiave internazionale e l'Armani/Bamboo Bar, mentre all'ultimo piano Armani/SPA si estende su una superficie di 1.000 mq con piscina relax e palestra.

Posizione: Learn to anticipate guest needs, handle guest enquires, and solve problems with the support of the teamSupport in maintaining a high level of product and service knowledge in order to explain and sell services and facilities to guestsSupport in assisting guests and escort them to locations within the hotel at their requestMaintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needsGet familiar in maintaining current Hotel information to be able to provide information to guestsAnswer phone calls in an efficient and professional mannerAccepts and delivers wake-up calls, messages and facsimiles in a timely mannerAssist colleague in running daily reports for departmentRequisiti: Reading, writing and oral proficiency in English and ItalianExcellent communication and organization skillsWorking computer skills and knowledgeAble to work calmly & confidently under pressureSuccessful candidate must possess legal work authorizationAltre informazioni: Meals in our Staff canteenUniform and laundry service

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