English/Italian Customer Support Agent
Horizonia · Roma, Lazio ·
Are you a highly motivated, multilingual individual with a passion for customer service? Seize the opportunity to join a global team in the historical and vibrant city of Athens, Greece ! We are seeking a dedicated Italian and English-Speaking Customer Support Agent to represent world-leading brands across diverse, fast-paced industries including Tech, Travel, Automotive, and Social Media . Your Role and
Responsibilities
Multilingual Expertise: Serve as the primary point of contact for Italian-speaking customers, providing friendly, effective, and professional support via phone, email, and chat. Problem Solver: Efficiently resolve customer issues, provide accurate information, and troubleshoot product/service inquiries across multiple industry platforms.
Brand Advocate: Maintain a high standard of customer satisfaction, building positive relationships that reflect positively on our international clients. Documentation: Accurately record customer interactions and solutions using our CRM and internal systems.
What We Offer
A Stress-Free Start