Head of Rooms Division - Luxury Hospitality Leadership

Mandarin Oriental, Rome is seeking a Director of Rooms to lead all Rooms Division operations across Front Office, Housekeeping, Concierge, Guest Relations and Reservations. You will drive guest satisfaction, revenue performance and develop a high-performing team to uphold MO standards.

You will collaborate with Revenue Management and Sales to maximise occupancy, ADR and RevPAR, maintain quality across guest experiences, and ensure regulatory compliance while shaping the hotel's ongoing evolution.

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