Head of Rooms Division – Luxury Hospitality

Mandarin Oriental, Rome is seeking a Director of Rooms to lead all Rooms Division operations, including Front Office, Housekeeping, Concierge, Guest Relations and Reservations. You will drive guest satisfaction, commercial performance and develop a high-performing team, reporting to the Hotel Manager.

You will oversee budgeting, forecasting and cost control to maintain exceptional quality while maximising profitability, ensuring Mandarin Oriental standards across all touchpoints and guiding the

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