Regional Customer Care Leader — Life Sciences
Leica Biosystems · Novara, Piemonte ·
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Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market. You will own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards while addressing local needs.
You will work across commercial, service, supply chain, and customer care functions to drive satisfaction, operational excellence, and continuous improvement while balancing global processes with local market
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