Regional Customer Experience Leader – Life Sciences
Leica Biosystems · Lecco, Lombardia ·
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Leica Biosystems seeks a Customer Care Operations Lead to connect the Global CoE with the local market. You will manage instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards and local needs.
You will partner across commercial, service, supply chain, and customer care functions, driving satisfaction and continuous improvement. You will lead coordination across regions, forecast and manage inventory, and support training initiatives to standardize
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