Regional Customer Excellence Lead
Leica Biosystems · Lodi, Lombardia ·
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Leica Biosystems, based in Lombardy (Crespiatica), is seeking a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market, owning instrument order fulfillment and resolving escalated requests while ensuring global standards align with local needs.
You will partner across Sales, Service, Contracts, Tenders, Supply Chain, Logistics, and Finance to drive customer satisfaction, operational excellence, and continuous improvement, while training
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