Regional Customer Ops & Excellence Lead
Leica Biosystems · Lodi, Lombardia ·
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Leica Biosystems is seeking a Customer Care Operations Lead to unite the Global Customer Care Centre of Excellence with local market needs. You will own instrument order fulfillment, resolve escalations, and ensure service meets global standards while tailoring to regional requirements.
Collaborate across Sales, Service, Contracts, Tenders, Supply Chain and Finance to drive customer satisfaction, operational excellence, and continuous improvement, while training teams and sharing knowledge to
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