Technical support - Yacht

The successful candidate will play a key role throughout the product lifecycle, supporting both existing solutions and the development of new models for international markets. Key Responsibilities

New Product Development

• Lead development projects for new products, from concept definition through industrialization and start of production (SOP).
• Define technical specifications and aesthetic requirements in collaboration with Sales and Marketing teams.
• Coordinate and manage suppliers involved in tooling, molds, matrices, and electronic components.
• Oversee quality assurance activities and certification processes for new products.
• Provide technical support to Marketing for product launches, presentations, and promotional materials.

Technical Customer Support

• Provide on-site technical assistance and training during installation, commissioning, and troubleshooting activities.
• Create and maintain technical documentation, including manuals, guidelines, and multimedia content (e.g., repair or maintenance videos).
• Collaborate with engineering teams, installers, and shipyards to solve complex integration and application issues.
• Act as a technical point of reference for complex claims, critical interventions, and urgent field issues.

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