3rd Line Infrastructure Engineer - Windows
Akkodis · Hatfield, England ·
Third Line Infrastructure Engineer Hatfield or Derby or Nottingham / Hybrid | Competitive Salary + Benefits Join a Team Supporting Critical Enterprise Infrastructure Are you an experienced infrastructure professional looking for a role where your technical expertise genuinely makes a difference?
We're partnering with a leading technology services organisation that supports some of the UK's most complex and secure IT environments. Due to continued growth, they're seeking a skilled Third Line Infrastructure Analyst to join a high-performing technical team supporting mission-critical services within a regulated enterprise environment.
This is an opportunity to work across a diverse infrastructure estate, combining advanced support, technical project delivery, and continuous improvement initiatives, all while collaborating with experienced engineers and technical specialists.
The Opportunity As a senior member of the infrastructure support team, you'll take ownership of complex technical issues, contribute to key infrastructure projects, and help maintain the security, availability and performance of critical business systems.
You'll be trusted to investigate challenging incidents, implement infrastructure enhancements, and work closely with stakeholders to deliver reliable and secure technology services. What You'll Be Doing Providing expert 3rd Line support across enterprise-scale Windows environments.
Diagnosing and resolving complex infrastructure issues. Designing, implementing and supporting Windows-based infrastructure solutions. Supporting project delivery, upgrades and technical change activity. Contributing to service improvement and infrastructure optimisation initiatives.
Producing and maintaining technical documentation. Collaborating with customers, internal teams and technical stakeholders. Participating in an on-call rota supporting critical services when required. What We're Looking For You'll have demonstrable experience operating within large-scale enterprise infrastructure environments and possess strong troubleshooting and analytical skills.
Experience in several of the following technologies would be highly advantageous: Active Directory, Group Policy, DNS & DHCP Microsoft Windows Server Azure AD / Entra ID, ADFS & SSO VMware & Virtualisation Technologies Exchange & Mic...