AI Technical Delivery Manager

Our client is a global professional services and technology consultancy. Job Role: AI Technical Delivery Manager(Customer) Team: Creative AI & Data – AI & Modelling Craft, UK&I Location: London / Manchester Career Level: Manager (L7) We Are Our client accelerates growth and value for our clients through sustained customer relevance.

Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate efficiently and sustainably through the unlimited potential of imagination, technology and intelligence.

Visit us at: Team Within our client sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Creative AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences.

Our expertise spans customer insight, data strategy and platforms, advanced analytics, performance optimisation, and AI (including generative AI and agentic AI) transformation. You will join the Creative AI & Data UK practice, within the AI & Modelling Craft: a community of data scientists, AI engineers, modellers and solution architects focused on applying AI, machine learning and advanced analytics to solve customer and growth challenges.

Our teams work across the full lifecycle, from identifying opportunities and designing solutions through to building, deploying and operating AI products that deliver measurable business value. The Role Generative AI is moving from experimentation into enterprise delivery, and the gap between a compelling demonstration and a production-ready solution remains significant.

Solutions that succeed at scale must be reliable, secure, cost-effective and capable of delivering measurable business outcomes. As an AI Technical Delivery Manager, you will be the hands-on technical lead for the delivery of customer AI and agentic solutions.

You will lead a team of AI engineers and data scientists day to day, own the technical quality of what is built, review code and designs, and make sure the solution moves from proof of concept into a production service that runs reliably.

The role combines technical leadership, engineering quality and delivery accountability for your engagement. You will make the day-to-day technical decisions that determine whether the solution works, performs and can be supported, and you will keep the delivery lead and client stakeholders informed about progress, risks and trade-offs.

You will work across customer-facing AI use cases including personalisation, customer decisioning, customer service agent...

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